Shipping & Delivery policy
Order Placement and Acceptance of Terms
By placing an order, you agree to these terms and conditions. Agreement to these terms is also confirmed by accepting delivery or making payment. "Seller" or "Company" refers to Magenta home fabrics LLP:
Minimum Order
Fabric Orders: An order for cut fabrics must be at least one meter. Order for less than ½ meter will be for one meter billed accordingly.
Quality Limitations
Unless specifically mentioned, all our fabrics are for indoor use. We will not be liable for any damages in case fabrics are used outdoors.
There may be minor variations in shades from lot to lot. These are considered normal and cannot be taken as grounds to cancel the orders.
Unless specified, all our upholstery fabrics are to be dry cleaned
Payment
Full payment is required before shipment
No Third-Party Beneficiaries
Third parties have no rights or claims regarding this sale. We are not liable to third parties, including your customers or end users.
Disclaimer of Warranties and Limitation on Liability
Warranties: Unless specifically stated, we do not offer warranties beyond those provided by the fabric manufacturer. If there’s an issue with the product, our liability is limited to repair or replacement. We are not liable for special, incidental, or consequential damages, including damage to other property, personal injury, or loss of profits. Any claim must be made within 15 days from the date of Invoice.
Claims
Claims Process: Claims are not accepted once a product is cut or finished. Submit claims in writing within 15 days from the date of invoice. We do not cover labor costs or damage incurred during transit.
Deliveries
Domestic Shipments: We strive to ensure timely delivery for all domestic orders. Typically, you can expect your shipment to arrive within 3-7 business days from the date of dispatch.
International Shipments: For international orders, delivery times generally range from 8-15 business days, depending on the destination and customs processing times.